Directprinttoday.com goes to great lengths to ensure that all orders are filled accurately and on time and are of the highest quality. Accordingly, Directprinttoday.com accepts returns and will rerun, credit or refund payment if and when customers are disappointed by Directprinttoday.com merchandise.
For Standard Delivery orders, you may change or cancel your order within twenty-four (24) hours of submitting your order.
For Rush Delivery orders (any order requiring faster delivery than a Standard Delivery order), you may not change or cancel your order.
Credit Card Refund Policy
If your order is cancelled before it is sent to production we will refund the credit card of purchase within 24 hours. Depending on your financial institution it may take up to 5 – 7 business days for the refund to reflect on your statement.
Design Rerun Policy
Once a design proof approval is signed for an order and production is complete, reruns will be subject to an additional fee billed to customer.